Hostroute blog
Upgrading to the new hosting account types
Friday February 15, 2008
Customers are enquiring about switching to our new hosting plan sizes
were launched yesterday.
Our intention is to upgrade all customers to the equivalent new plan size in approx four weeks time. Please do not ask for a regrade earlier as its likely you would choose a hosting plan size which would stop your site from working. For example our new basic and starter packages have no email facility so customers on our 20MB or 50MB plans might accidentally switch to those and lose their email. We will be upgrading customers on those plans free of charge to accounts with the correct email system even if it shows on our site as being more expensive than they are currently paying.
Please be patient with us while we do this in an orderly fashion.
